With ‘Paytm Karo’ being the synonym for payment through QR codes in India, the army of merchants associated with the brand has strengthened over the years. As pioneers of mobile payments and QR technology, Paytm has continued with innovative and affordable payment solutions for merchants and consumers. This has brought immense trust in the product, which is reflected through the army of 3.8 Crore merchants from Rishikesh to Varanasi to Gujarat to metro cities like Mumbai, and Delhi, who use the ‘Made in India’ product. In fact, Paytm has merchants in the remotest part of India – Kamle, Handwara, Khour, Kovalam, and Mangrol.
These merchants who have subscribed to the premium devices including Soundbox, Card Soundbox, Pocket Soundbox, and Card Machine are paying monthly subscriptions for them. The sound of ‘Paytm par 50 rupay prapt hue’ is now the required convenience for merchants and consumers to make transactions quick and secure.
As per Paytm Founder and CEO, Vijay Shekhar Sharma in a letter to shareholders in August 2023, the company’s philosophy is that payment is the truest acknowledgment of trust and transaction assurance between two parties. The fintech giant has kept that as their core offering and built many technologies to enable confidence and trust, for e.g., for the small merchants to receive and make mobile payments. It believes that India has the potential of at least 10 Crore merchants and more than 50 Crore payment users in the near future.
Talking about the growing merchant subscription and latest payment innovations President and Group CFO, Madhur Deora during the September quarter result said, “Our merchant subscription we’re very proud of has gone up 91% year-on-year. If you’d notice in the last quarter we added more than 13 lakh merchants, which is higher than the run rate that we were enjoying previously. So we’re seeing a definite increase in adoption, the pace of adoption of our devices. I think part of this has to do with the network that we have created and sort of just making this device standard for the merchants and also all the innovation we are doing such as Pocket Soundbox, Card Soundbox, and Music Soundbox.”
Paytm offers various payment solutions to different types of merchants who make digital transactions on a regular basis. For instance, for entry-level merchants, Paytm QR is and will always remain free. Large retailers can also use the Paytm card machine for accepting payments through mobile and card. Meanwhile, online and omnichannel merchants can also use the Paytm platform to accept payments. The tech innovator also lets merchants advertise, and sell gift vouchers and tickets to their customers through our app.
With this, the company’s consumer base has also expanded with an average monthly transacting user (MTU) rising to over 9.5 Crore at the end of September 2023. Paytm also believes that with their subscription as a service model, the strong adoption of devices drives subscription revenues and higher payment volumes, while increasing the funnel for the merchant loan distribution.
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